FAQs
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@halothemes.com
If you want between
12”-16” 2 bundles or more
18”-22” 3 bundles or more
24”-and up 4 bundles or more
Yes, your Allure Xtensions can be colored but Do Not try at home coloring. Please seek professional assistance.
Before you make any decision on this be sure to have a conversation with your stylist. Closures last as long as your sew-ins because they are sewn down. Frontals either have to be glued or taped down, they only last 2-3 weeks before they need maintenance, if you do not like spending an additional $25-$100 every 2 weeks on frontal maintenance we suggest closures.
IF YOU NEED YOUR HAIR WITH IN 1-2 DAYS , WE STRONGLY ADVISE YOU COME INSTORE AND SHOP WITH US OR CALL OUR STORE.
Shipping takes 5-7 business days after orders are processed.
Shipping is based off of city and state.
Tracking information is emailed to the email address on your order form on the day that your order ships out, you will NOT receive a tracking number as soon as your order is placed.
***ALWAYS remember each bundle of hair comes from a different donor so some colors might be lighter or darker then others. Each bundle of hair is steam cleaned before shipped out so some bundles may appear damp once installed it blends perfectly!
All orders are Final Sale, and can ONLY be exchanged for products of equal or more in value. Allure Xtensions does not offer store credit for exchanges.
Due to hygienic issues, extensions cannot be exchanged once hair has been installed.
Exchanges are only accepted 7 days after customer has received their order.
Unable to find satisfactory answers ?
Contact Support